a dose of humble pie

a few weeks ago I found myself in a little predicament. i had purchased some items online that i needed. and quickly! so i triple checked the shipping options available and decided to bite the bullet and pay to rush it. thinking that all was well, i went about my weekly activities. later in the week, i realized, "hey, my stuff isn't here yet. what's up with that?" so i go to check the status of the order and find out that it won't arrive at my home until the day after i needed it. and only half of the order was coming. and i still had to pay the rushed shipping. needless to say, my panties started to work themselves into a wad. normally this girl would just grit my teeth and move on along…she who avoids confrontation like the plague.

but the panties thought otherwise.

i decided to get miffed and let the company know about my miffiness. so i drafted a somewhat scathing email and pushed send. "whoah! that is so unlike me!" i thought as i sent that letter of discontent out into cyberspace. feeling a bit sheepish, i rationalized, "oh well, they don't know me from adam so it's not like i have to see them every day or hear them whisper 'hey, there goes that jerky lady!'"

fast forward to the next day when i received a reply from the customer service department. what followed was a well-written response to make good as well as offer an apology or two. then it was signed
sincerely, Nephi.

and all i could think was "boy, do i feel like Laman or what!" 😉